Tell us what happened.
Provide the available information about your financial loss so the circumstances of your case can be reviewed and the appropriate next steps can be identified.
Begin with the facts of your case.
The more complete the information you provide, the easier it is to understand the circumstances surrounding your loss. Please provide accurate information wherever possible.
A structured process from the beginning.
Once your information has been submitted, the matter can proceed through an organized assessment process based on the circumstances and information available.
Submission Received
Your submitted information is received for initial consideration and review.
Information Reviewed
The available facts and supporting information are examined to understand the circumstances of the matter.
Further Information
Where appropriate, additional information or documentation may be requested to clarify the case.
Next Steps
Where the matter can proceed, the appropriate next steps and available options can be communicated.
Please note: The assessment process does not guarantee that funds can be recovered or that a case will be accepted. Outcomes depend on the individual circumstances of each matter, available evidence, applicable procedures and other relevant factors.
Protect yourself throughout the process.
Financial fraud victims can sometimes be targeted again by individuals promising guaranteed recovery. Protecting your information is just as important as documenting your case.
Never provide authentication credentials
No legitimate case assessment should require your passwords, banking login credentials, cryptocurrency private keys, seed phrases or one-time authentication codes.
Be cautious of guaranteed recovery claims
Be particularly cautious of anyone who promises that your money will definitely be recovered, offers a guaranteed percentage of recovery or demands immediate payment based on an alleged guaranteed outcome.
Verify communication
Before providing sensitive information or making any payment, independently verify that you are communicating through the organization's official contact channels.
Keep your records
Preserve relevant transaction records, emails, messages, receipts, account statements and other documentation. Keeping original records can help maintain an accurate history of the matter.
For your protection, do not provide the following information through a case assessment form, email or unsolicited communication:
Verify before you trust
Always verify the organization's legal identity, registration details, contact information and any claimed government relationship through independently verifiable sources before proceeding with sensitive information or payments.
Your case begins with the facts.
If you believe you may have a qualifying financial loss, provide the available information for an individual assessment of your circumstances.
Return to Case AssessmentSubmission does not guarantee case acceptance, recovery of funds, compensation or any particular result. Each matter is considered according to its individual circumstances.